Domestic

We understand… travelling with children can be challenging sometimes.

They can easily become overwhelmed, over tired and often have a lot of energy and creativity to burn.

That’s why we have a number of facilities that make travelling as a family easy.

Kids Zone

Our Kids Zone is free to enter, and is fun for young children, giving them a place to be themselves, draw, play and relax.

It also has comfortable seating for parents to feed newborns.

Games Room

If your child feels a little old for Kids Zone, the Games Room may be more their style. There’s plenty of arcade games with tables, chairs and nearby couches for easy supervision.

And who can turn down vintage Pacman?

Baby change rooms

The baby change rooms, equipped with change tables and nappy bins, are located within both the Arrivals and Departures areas, as well as near the check-in kiosks.

Strollers

Strollers are available in the check-in area for Jetstar flights.

Every airline has different services and procedures to assist families. Click here for Jetstar’s tips for travelling with children, and here for Bonza’s FAQs.

Stay connected while you travel.

At Avalon Airport, we have plenty of beautiful white workbenches full of power and USB points to charge your every portable device and get some work done on-the-go. Plus, they’re conveniently located right by the gate, so you can sit down, set up and wait for your your flight to be called without the stress.

We also have super speedy free Avalon Airport WiFi, which everyone is invited to log into.

And if you’ve left your earbuds or charger at home – all good! Pop into our newsagency and pick up an extra set.

Domestic Terminal Café

The Domestic Terminal Café is located within the departures lounge. With the café right at the gate, you don’t need to rush, but can sit and sip (or chew) until it’s time to board your flight!

Hot drinks must be consumed in the cafe area where they were bought and not taken through security or aboard your flight – for yours and everyone’s comfort.

Alcoholic beverages and snacks can be purchased from the Flying Fox Bar opposite the cafe.

Drink and snack machines are also located throughout the terminal.

Opening hours

• Opening hours are dependent on current flight times each day.

Need Assistance?

Our friendly Customer Service Officers will be pleased to help out.

Announcements

There is a Public Address system with speaking outlets distributed throughout the facility.
Hearing augmentation for regular announcements is provided at the Check-in area and Departure Lounge.
Hearing loops are installed in the check-in and the boarding lounge area.

ATM

An ATM can be found in the Departure Lounge.

Bag weigh and repack: Avalon Airport has handy repack desks in the check in area. Bag weigh stands are located at these desks for your convenience. 

Dog Relief

Assistance Animals have a dog relief area in front of the domestic terminal.

Flight Information Data Screens (FIDS)

FIDS screens are located throughout the Arrivals and Departures terminals with up-to-the-minute flight information.

Lost Property

For property lost or left at Avalon Airport, call +61 03 5227 9150

Massage Chairs

Massage Chairs are located in the Departure Lounge for your convenience.

Oversized Baggage

After checking in, walk your oversized baggage or special items to the double doors to the left of the check-in area. Friendly staff will point you in the right direction. All oversized bags can be collected from the Oversized Baggage door located to the left of the baggage carousel in the Arrivals Terminal.

Phone Charging

There are many power and USB charging points all around the Departure Lounge benches available for charging your devices.

Public Telephones

A public telephone can be found in the Arrivals area.

Recycling

Recycling bins are located at several points throughout the terminal and are clearly labelled.
We encourage all passengers to use these where appropriate.

Relay Newsagency

Our comprehensive newsagency sells all the essentials such as newspapers, magazines, books, phone chargers and ear buds, sunscreen, snacks, sim cards and more. And if you left your reading material at home, Relay also has a healthy assortment of books to choose from.
Open: Daily 5am – 5:30pm

SIM Cards

Sim cards may be purchased at the newsagency.

Smoking

Smoking is not permitted inside the terminal.
Designated smoking areas are located outside the Arrivals and Departures terminals.
Airport Management requests that all cigarette butts are carefully extinguished and placed in the bins provided.

Toilets

Toilet facilities for travellers and visitors with disabilities are located at Check-in and in Arrivals and Departures lounges.

Trolleys: Luggage trolleys are free of charge, and are available on the footpath in the Two Minute Drop area in front of the terminal  and in the Arrivals Hall.