Parking FAQ - Avalon Airport

Parking FAQ

The Melbourne Avalon Airport Electronic Parking System is a modern parking solution designed to simplify and enhance your parking experience at the airport. It utilises advanced licence plate recognition (LPR) technology, allowing you to enter and exit the parking area seamlessly.

If you have a pre-booking, the LPR system will link your licence plate with the corresponding booking and the boom gate will automatically open. When you exit, the boom gate will read your licence plate again and automatically open. Please note, if you have not pre-booked, this function will not work and you will need to take a ticket or tap your credit card. If you have pre-booked and your licence plate is not recognised, please scan the QR code provided with your booking confirmation e-mail.

No, you don’t have to pre-book. However, we do encourage all travellers to pre-book their parking through the Melbourne Avalon Airport website to secure the best rate. Please note that the Value Long Stay Car Park is pre-booking only. At Terminal Parking offers both pre-booking and drive-up options.

At Melbourne Avalon Airport, we are constantly reviewing ways to improve customer experiences, and thanks to Propel by CAVU, our new online booking system does just that!

Don’t worry, your booking is still valid! If you booked before 13 February 2025, head to our previous booking portal to access your booking.

Our new system allows you to manage your booking up to 4 hours before your booked entry time. All you have to do is pop in your Order ID here and modify or cancel your booking.

You may cancel free of charge up to 24 hours before your booking. For added flexibility, you can add Cancellation Protection for just $5, allowing you to cancel up to 1 hour prior to your scheduled entry time.

Please note: If you are changing your booking and there’s a fare difference for your new booking, you'll be required to pay the remaining balance.

If your flight changes or is cancelled within 4 hours of your booking, the booking is non-refundable. Please refer to our Online Booking Terms and Conditions (Section 8. Cancellations, Amendments and Refunds).

Yes, there is a 60-minute grace period on both booked entry and exit times. This means you can enter the car park 60 minutes before your booked entry time, and exit the car park 60 minutes after your booked exit time without additional charges.

If you have pre-booked parking, you will pay at the time of booking.

If you have not pre-booked, you can park at the At Terminal Car Park by driving up and either tapping your credit card or taking a ticket. You cannot park in the Value Long Stay Car Park without a booking.

If you tap your credit card, you will need to tap the same credit card at exit. You will be charged accordingly, and the boom gate will open. If you take a ticket, you can pay at the pay station located in the terminal when you return and then insert your ticket at the exit gate. Alternatively, insert your ticket upon exiting and pay at the gate.

The electronic parking system at Melbourne Avalon Airport is cashless.

Visit our Refunds Page and fill out the form. Once submitted, our team will review your application.

If you have any concerns, encounter issues, or have questions about the electronic parking system, please contact our dedicated administration team at enquiries@avalonairport.com.au.

Scroll to Top

Our Cookie Policy

We use cookies and other tracking technologies to improve your browsing experience on our website. By browsing our website, you consent to our use of cookies and other tracking technologies.