Parking FAQ - Avalon Airport

The Melbourne Avalon Airport Electronic Parking Payment System is a modern parking solution designed to simplify and enhance your parking experience at the airport. It utilises advanced number plate recognition technology, allowing you to enter and exit the parking area seamlessly.

The system officially went live on November 28th, 2023.

The long term and short term cxa

The number plate recognition technology automatically reads and registers your vehicle's number plate upon entry. When you exit, the system uses this information to calculate your parking fee.

ar parks are right out the front of the terminals at Avalon - both in walking distance.

More information can be found on our parking page.

Yes, you can! We encourage travellers to book their parking in advance through the Melbourne, Avalon Airport website. Booking in advance allows you to secure discounted rates and plan your parking.

With the new system, you can pay for your parking either online when booking in advance, via the pay stations located within the domestic terminal, via the mobile app, or at the gate when exiting.. Please note that the system is cashless. We accept Visa and Mastercard.

The new electronic parking system at Melbourne Avalon Airport will be 100% cashless.

If you have any concerns, encounter issues, or have questions about the electronic parking payment system, please contact our dedicated customer support team at enquiries@avalonairport.com.au

Yes, paper tickets are still available. A QR code will be present on this ticket to be scanned at one of the pay stations within the domestic terminal or to scan for use with the mobile app.

Any parking that started prior to the new system going live on 28th November will be charged at our current parking rates (they are  listed here). Pay stations for this system will be in place until the 9th December. Customers exiting after this time who have an old system ticket are advised to see a Customer Service rep within the terminal who will process your payment manually.

Yes, pay stations are equipped with assistance call points. If you need immediate help or have any urgent concerns, our airport customer service team will be available to assist you.

Yes, with the new system there are a range of advanced features available to make it easier for families and regular travellers. On the website you will also be able to save your credit card in your profile for easy booking of parking in the future. 

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